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    Date submitted
  • 24-Feb-2017

Sense Service

Abstract

We are the only data analytics solution to provide an integrated platform which captures in-store data and delivers real-time consumer insights to retail store owners. These insights unlock customer perception and provide store management with the information needed to improve processes and drive sales.

Video

Original YouTube URL: Open

Introduction Video

Additional Questions

Who is your customer?

Our target market is Washington-based, independent, small to midsize, food and beverage grocers (retailers). Our long term TAM is the broader brick and mortar retail landscape.

What problem does this idea/product solve or what market need does it serve?

Sense Service makes capturing and processing organic customer data effortless for managers. Through our easily integrated audio recording system, we capture 75% of verbal customer feedback at the point of sales. This data is then processed using our proprietary data analytics system to form a detailed report. This will allow management to better understand customers, improving employee training and customer experience in order to drive sales.

What attributes will make this idea/product successful? Why do you believe that those features will create success?

We are dedicated to preparing solutions that will enable brick and mortar to better compete.

Explain how you (your team) will execute to make this idea/product successful? What gives you (your team) an advantage over others already in the market or new to this market?

Our team will make this successful because we are much more than a group of individuals. We were friends first who happened to share a vision for what could be, a world where brick and mortar retail could have a more level informational playing field to the e-commerce firms. Individually we have the intellectual horsepower and diversity of skills to take this thing to the next level. Our combined relevant experiences in technological development, professional work, and organizational creation is second to none.