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    Date submitted
  • 18-Nov-2016

Smart Workshop management System

Abstract

RAMP: An integrated and affordable software solution with a set of features relevant to the Automotive Aftermarket industry (Vehicle Servicing) which can help them manage customers, staff, invoicing & billing, inventory, vendors, purchases, petty cash, reports etc., by following a standard process on a very easy to use system.

USP: Usability. Learn to use in 30 Mins!

Alongside, a subsidiary platform by name FixCars.CO integrated with RAMP which will serve as the front end of a workshop where the workshops will be able to display their profiles and service offerings to the customers who will then be able to connect with the workshops directly, browse through their service offerings and make bookings at their preferred service centres.

Video

Original YouTube URL: Open

Introduction Video

Additional Questions

Who is your customer?

Automobile Workshops

What problem does this idea/product solve or what market need does it serve?

Automotive Service Aftermarket is growing at a rapid pace. However, lack of digitisation is impacting customer experience thereby leading to customer attrition, revenue loss and overall brand impact. Also inefficient end-end workflow and supply chain management brings in inefficiencies there by impacting profitability. Rapid growth in aftermarket service coupled with lack of digitisation creates an opportunity for disruption which needs to be addressed in a comprehensive manner.

What attributes will make this idea/product successful? Why do you believe that those features will create success?

The solution has been designed for the workshops for helping them to manage various aspects of the business such as CRM, Billing & Invoicing, Inventory management, daily accounts management, reports & analytics. However, the unique selling proposition of the system lies in the design/User Interface which has been made considering the very basic and practical problems of the industry. To name the problems, technically incompetent staff personnel, high rate of attrition and low rate of employee loyalty, inability to find technically competent people in low or limited budgets, lack of proper computer and communication systems are a few. Alongside the highly aware customer of today with high expectations of service quality and customer relations arises a need of process and system driven approach in this business which is clearly missing as of today.

Explain how you (your team) will execute to make this idea/product successful? What gives you (your team) an advantage over others already in the market or new to this market?

We have designed this product focusing the Automotive Aftermarket only. More specifically, we have designed this market for the unorganised/ semi organised & Multi- Branded vehicle workshops. The industry has seen substantial growth and is expected to grow multi fold in the coming future. These workshops are set to grow in number and size and there hasn't been a solution in the market to cater to these workshops specific and customized needs. Our solution is not only very user friendly but has been designed to handle scale. The most important feature of the system is that we are able to offer customisation to each customer separately while maintaining a single code on our systems.